Santé.app Case Study
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YOANN PFERSICH
What is Sante app? Santé.app is an InsurTech product that allows automating choosing
the right insurance type according to the user’s preferences. The application involves the
creation and conduct of surveys among potential customers.Santé.app is simple to use
and easy to understand. It allows users to view all the offers of Swiss health insurance
companies classified according to those that suit them best in just a few minutes. Users
can customize their search to suit their needs, budget and view the pros and cons of
each offer for quick and easy comparison.
The client:
Industry:
Country:
Duration:
Team size:
Requirements & Solutions
Develop a survey route that will be based on users’ answers
Since this project provides a choice of different insurances, it is essential to guide users through the available pages, depending on the answers. The route was created by a set of slides with their content (texts, options and images) and providing the relations between slides.
Integrate CRM system to transmit the user data
Once users complete a survey, all of their data is sent to Pipedrive CRM, so professionals can contact potential clients to suggest the best insurance option.
Build a full-featured admin panel that can be modified within dynamic requirements
An admin panel allows survey content management (pages, questions, options, routes) and review answers. To achieve this, the standard Django admin panel was customized with the necessary tables, forms and plugins (such as RichTextBox), that allow viewing and editing content in easy ways.
Enable users to schedule an appointment with the representative conveniently and intuitively
At the end of the survey, the user can make an appointment with the specialist via the integrated Acuity Scheduling calendar.
Implement “Smart” doctor search that will provide the relevant physicians’ list
The application provides a choice of more than two thousand doctors, which demands a smart search solution that would show a list of the right doctors and works well with typos and non-English characters in search words.
Python library FuzzyWuzzy was used to solve this issue – It uses Levenshtein Distance to calculate the differences between searching keywords and the large text datasets and provide the most suitable results.
Provide multilingual web application support with a dynamic switching opportunity
The Sante.app application supports different languages:
- English
- French
- Italian
They can be dynamically switched according to the user’s preferences.
Create an adaptive design to ensure the seamless app usage from any device
Our team developed both desktop and mobile versions so that the users have the opportunity to take the survey in whatever way they choose.
Results:
Sante.app was built as a universal platform aimed at surveys and allowed to run several similar projects in no time. Sante.app was created to optimize the work of insurance companies, whose role is vital at present. But due to its versatility, this project can be in demand in other industries that may need this type of activity.
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Testimonials
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Andras Marozsi
Finding competent automation engineers who produce a high quality code was very challenging, most other candidates just automatically started to add timeouts when they faced an issue. Candidates who PLANEKS offered had a much more mature approach, started with understanding the challenge and then provide a proper solution. I am happy to refer PLANEKS to any friend who needs reliable contractors.
Gabriel Yarra
Results were exactly what I wanted. PLANEKS was very flexible and able to quickly accommodate many requests. The fulfilled all phases of the project, and the result was a working application. Clear communication with no miscommunications or confusion. Professionals. Easy to work with!
Antoine Falisse
I am happy with PLANEKS’ services. The team’s project management is great, and their resources always meet deadlines. Communication is great too. I feel they’re a part of my team and really care about the project. Overall, the partnership has been truly successful.
Anonymous (Financial App)
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Turi Mercuri
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James Plowright
They meet their customer promises and communicate well. Anton is a great project manager and communicator, as a non-tech product owner I’ve found that he’s played an integral role in filling in the gaps to ensure there’s product design and technology alignment. We are due to launch soon and excited to start collecting feedback!
Daniel Smith
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Chloe Dagenais-Mignault
Our app needs quite specific knowledge and there is a big learning-curve, to which they have adapted quickly. Every deliverable has been finished in time and with great quality. All expectations were met and beyond. We really like PLANEKS’s teamwork and ability to understand complex business problems, business logic and how to efficiently address those problems in our code.
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